We are facing unprecedented demand on appointments due to the current pandemic, and have staff shortages both clinical and administrative. 

Please bear with us in the short term and do not seek appointments for routine matters or straightforward medication reviews.

During the COVID Pandemic how you access the surgery and see your Doctor/Nurse has changed please click here for more information. 


If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 10 days.

Do not book a GP appointment or attend your GP Practice.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 119 if you cannot go online, or are advised to do so by the online service.

For the latest Covid-19 advice please visit

COVID VACCINATIONS: If you are a healthcare worker currently working within a healthcare setting please contact us to inform us of your role so we can keep your medical records up to date.

If you need help support with domestic violence/ abuse during these unprecedented times please check here.

If you're struggling with anxiety/mental health issues during social isolation; you can contact the new 24 hour mental health emergency number:

0300 303 3972 

Please note our privacy notice has been added to during the pandemic you can check this here.


Online consultation is the best way to contact your GP whilst the social isolation measures are in place:

Please click here if you would like an online consultation.


*Please note that during the COVID-19 Pandemic, procedures may differ. Please call the surgery on 01244 680169, to find out what to do during this time.

Mental Health Matters

Mental Health Matters PCN

As Handbridge Medical Centre is part of the Chester South PCN, we have a new service we can refer patients into, you do not need to see a doctor to be referred into this service, just ask one of receptionists, they will go through the criteria with you and if you are eligible and consent they will refer you onto the Mental Health Matters team. The Mental Health Matters team offer counselling to help patients learn tools, coping mechanisms, and strategies to manage their anxiety/depression. 

Once your referral has been sent you will hear from the Mental Health Matters team within 48 working hours.

Please note you will not be eligible for referral if:

  • You are currently engaging in psychological treatment with the Primary Care Mental Health Team or any other service.
  • You are reliant/have an addiction to drugs/alcohol.
  • You want to work on PTSD, trauma, or an eating disorder.
  • You have symptoms of psychosis (e.g hearing voices).
  • You are experiencing suicidal ideas or thoughts of self harm.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website