We are facing unprecedented demand on appointments due to the current pandemic, and have staff shortages both clinical and administrative. 

Please bear with us in the short term and do not seek appointments for routine matters or straightforward medication reviews.

During the COVID Pandemic how you access the surgery and see your Doctor/Nurse has changed please click here for more information. 


If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 10 days.

Do not book a GP appointment or attend your GP Practice.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 119 if you cannot go online, or are advised to do so by the online service.

For the latest Covid-19 advice please visit

COVID VACCINATIONS: If you are a healthcare worker currently working within a healthcare setting please contact us to inform us of your role so we can keep your medical records up to date.

If you need help support with domestic violence/ abuse during these unprecedented times please check here.

If you're struggling with anxiety/mental health issues during social isolation; you can contact the new 24 hour mental health emergency number:

0300 303 3972 

Please note our privacy notice has been added to during the pandemic you can check this here.


Online consultation is the best way to contact your GP whilst the social isolation measures are in place:

Please click here if you would like an online consultation.


*Please note that during the COVID-19 Pandemic, procedures may differ. Please call the surgery on 01244 680169, to find out what to do during this time.

In Practice Phlebotomy

Whilst many surgeries are not able to offer any phlebotomy clinics Handbridge Medical Centre is pleased we are able to offers phlebotomy clinics on a Monday, Tuesday and Thursday morning. (Monday and Thursdays 8am - 9am and Tuesdays 10am - 11am)

Our phlebotomy clinics are held by our Health Care Assistant, the sessions are in the morning as all of our samples are collected at the end of the morning by the Countess Pathology department.

Countess of Chester Phlebotomy

If patients are looking for a later blood test appointment or unable to attend one of our clinics, The Countess of Chester offers a Phlebotomy service located in the 1829 building.

You must have a booked appointment for this service from 06th April 2020 you can book for Countess phlebotomy appointments at: or contact our reception team on 01244 680169 to book you in.

Extended Hours Phlebotomy

Our patients can also book for Phlebotomy appointments at the Extended Hours service (at Countess of Chester or Ellesmere Port Hospital) these are available from 6.30pm - 9.00pm, please call our Reception Team to book with the Extended Hours service or call them direct on 0300 123 7743.

Arranging a suitable phlebotomy appointment has never been easier! 

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