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Noticeboard

Online Access to medical records

 

In line with government guidelines Handbridge Medical Centre is developing plans to enable patients to view and download a brief summary of their medical records by April 2015.  We will keep you informed as plans develop and let you know nearer the time how to access this service.  For more information on online access, please see the link below:

NHS England » Patient Online

 

Appointments

Telephone: 01244 680169

appointment_1The surgery is open 8.00am - 6.30pm Monday to Friday and patients are seen by appointment. The telephone is often busy early in the morning, so if your call is routine, please ring later in the day.

The current appointment system allows patients to access a doctor or nurse on the day they wish to be seen or by booking in advance. This has removed the waiting time altogether and means that far less appointments are lost to people not attending each week.

Phone on the day you need to be seen

With almost 7000 patients and the equivalent of 4 full time doctors, demand for appointments is enormous.
When you phone the surgery you will have the following options:

  • Doctor appointment
  • Doctor telephone appointment
  • Nurse appointment
  • Nurse telephone advice

50% of our doctors appointments are available to book ‘on the day’ so that you do not have to plan your visit to the surgery weeks in advance. At times of high demand you may be given an appointment on the day following your call.

50% of our doctors appointments are available to be booked up to two weeks in advance. All of the nurses appointments are available to be booked up to two months in advance.

Please note if you feel your problem is CLINICALLY URGENT tell the receptionist and you will be fitted in that day.  Please note that if all routine appointments have been allocated you will be seen by the Duty Doctor of the day who may not be your usual doctor.

Monday Mornings

Please bear in mind that the busiest time of the week is on Monday morning. If your problem is not urgent it would be helpful if you would choose another time or day to telephone. The telephones and reception desk may be busy when you call, please be patient, we will help you as soon as possible. If you are unable to keep your appointment please remember to let us know so that someone else can be seen.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website