Can't keep an appointment? Please let us know as soon as possible.
Last month 42 GP appointments, 33 Nurse appointments, and 5 Phlebotomy appointment/s were not attended, these appointments could have been offered to other patients, please let us know if you cannot keep an appointment.
Always running out of regular medications?
Please keep a stock and order further supplies via EMIS patient access in good time.
If you are collecting from the surgery, please allow 2 working days, for your request to be processed. If you have requested that your prescription be sent to a Pharmacy please allow 3-4 workings before collecting from your Pharmacy.
It is your responsibility to order more medication in good time;
If you run out, we cannot release the duty doctor from more urgent tasks; please understand that for most long term medications, it is safe to leave them off for 48 hours. Our receptionists will only accept emergency scripts for medication that is dangerous to suddenly stop.
Do not ring our reception to check where your prescription is; you can check the progress of any script requested using the EMIS patient access. The system automatically updates once your script is issued.
PLEASE NOTE YOU CANNOT REGISTER FOR THIS SERVICE UNTIL YOU HAVE OBTAINED YOUR LOG IN DETAILS FROM THE SURGERY
To Register please come into surgery for your log in details. Once you have acquired these then please click this link for Patient Access https://patient.emisaccess.co.uk/