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Always running out of regular medications?

Please keep a stock and order further supplies via EMIS patient access in good time.

If you are collecting from the surgery, please allow 2 working days, for your request to be processed. If you have requested that your prescription be sent to a Pharmacy please allow 3-4 workings before collecting from your Pharmacy.

It is your responsibility to order more medication in good time;

If you run out, we cannot release the duty doctor from more urgent tasks; please understand that for most long term medications, it is safe to leave them off for 48 hours.  Our receptionists will only accept emergency scripts for medication that is dangerous to suddenly stop.   

Do not ring our reception to check where your prescription is; you can check the progress of any script requested using the EMIS patient access.  The system automatically updates once your script is issued.

We apologise for any problems you may be having with Patient Access. This service is a national system and therefore may become overloaded. If you cannot get connected ask to see Bridget or Amy who will guide you through the process.


 To Register please come into surgery for your log in details. Once you have acquired these then please click this link for Patient Access


Carers Link & Carers Direct

Many people are responsible for caring for family members who are disabled or have chronic diseases.  We have a named team member who is our carer link, Evelyn McGuiness and she will be able to help you with information and support. If you are a carer or you care for someone, please contact our reception team so we can ensure this information is updated in your Medical Records.

Carers Helpline provide a local service, giving information, advice and support across Cheshire East and Cheshire West and Chester. Open Monday to Friday 10.00am until 4.00pm.           Contact: 0800 085 0307 for further information.

Carers Direct

Content Supplied by NHS Choices There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.
Online Enquiry Form

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website